You Need to Get Your Audience’s Opinion

You Need to Get Your Audience’s Opinion

It’s no secret that public trust in online platforms like Facebook is waning. So how are you supposed to garner goodwill and trust with your audience if you’re reaching them through a platform they find suspect? To meaningfully connect, you’ll need to do more than...
Social Media Trends: More New Ways to Connect

Social Media Trends: More New Ways to Connect

Keeping up with the changes affecting how brands connect with their audiences on social media can be a full-time job. That’s why we’re here! These are four updates you need to know. Facebook is letting you create your ads on the go with a new update to the Ads Manager...
Social Media: What’s New and Why You Need to Know

Social Media: What’s New and Why You Need to Know

Social media is constantly shifting and we have to keep up. Here are a few changes we are seeing and what they could mean to you. Amid all the recent changes, Rob Goldman, Facebook’s Vice President of Ads does a good job in this Q&A outlining how advertisers can...
Golden Age of Facebook Advertising

Golden Age of Facebook Advertising

Advertising before the dawn of digital and social media was relatively straightforward: identify your audience, develop a campaign, place it where your audience was and hope it connected in a positive way. However, in our contemporary era of online marketing, we have...
Social Media: How Are You Responding to Customer Complaints?

Social Media: How Are You Responding to Customer Complaints?

It’s Thanksgiving Day and this gets tweeted at you. What do you do? The customer service hotline is a thing of the past. It takes too long and you can’t lodge a complaint while a mile up in the air. More and more people turn to social media when something goes wrong....